Retail (Audiology) Research Assistant (Scotland)


  • Salary: £24,000-£28,000 per annum FTE
  • Part-time max 15 hours per week
  • Temporary contract


We are building the next generation of hearing-test technology that has the potential to transform how patients first gain access to hearing healthcare worldwide, enabling earlier diagnoses for the 7 million people who develop hearing loss each year.

As part of our small and dynamic team, you will contribute to the testing, trialling, and commercialisation of our product, and you will see your contributions rolled out worldwide, positively impacting millions of individuals each year.


Our test uses a spatial paradigm, where the patient listens to spatially-localised sounds, simulated in real-time using headphones and inertial measurement sensors, and is instructed to turn their head to face towards the perceived sound direction. By analysing patient head movements, we can determine which sounds the patient actually heard, and we can do so with greater reliability than has been achievable using existing hearing test methods.

About the Role

We’re looking for a Retail Audiology Research Assistant based in Scotland to support us during our exciting trialling and piloting phase. You’ll join our operations team, working alongside our pioneer Operations Researcher to carry out pilot study hearing tests and report findings.

Your responsibilities will include conducting retail shop-floor piloting of our hearing test on customers. The role requires you to be confident in approaching people and engaging with them in order to offer a hearing test and then carry out the test if they agree. As part of the piloting, you will need to observe the customer’s behaviour and detail your observations in short reports. These reports will influence the direction of our product development and commercialisation strategy and as such, you will become an invaluable member of our core team.

Your responsibilities will include:

  • Trialling and piloting of technology: Engaging customers to participate in hearing test then overseeing trials. Instructing and supervising customers in the use of hearing testing technology.
  • Travelling to pilot sites in retail environments, with a particular focus on central Scotland (Glasgow-Edinburgh).
  • Documentation: Contribute to development of documentation for handbook/instructions for customers.
  • Reporting: Record each test in a short report, including customer feedback and observations made during testing.
  • Independent learning and understanding of our existing systems and of all concepts relevant to your project.

About you

We’re looking for a confident, motivated individual, who is excited by our technology and contributing in a team that faces dynamic evolving operational challenges, requiring quick thinking and effective communication skills:

  • Experience in participant testing in a research or clinical capacity would be beneficial.
  • Excellent IT skills and ability to learn new software programmes quickly in a self-directed manner.
  • Excellent organisation, time-management, problem-solving, teamwork, and written and spoken communication skills.
  • Strong ability to work independently and manage time efficiently.
  • Experience in customer-facing role in retail sector would also be beneficial.

Salary and hours

Salary is between £24k and £28k per annum (FTE), depending upon ability and experience. This role requires you to work a maximum of 15 hours per week, which we offer you to choose flexibly to fit your other commitments.

Additional Information

This role is home-based, but it’s important to us to meet regularly either face-to-face (monthly) or online (weekly) to foster team spirit and maintain a welcoming company culture. As the role will require you to run pilots in shops in Scotland’s central belt area (Glasgow-Edinburgh), you should be based within central Scotland.

How to apply

For consideration, you must be legally eligible to work in the UK. Please send your CV and a cover letter describing why you’re a fit for this role and contact details of 2 referees to Claudia Freigang (

About Hearing Loss

Hearing loss can have an immensely negative impact on an individual’s life, putting those who are affected at risk of becoming socially isolated, suffering from depression and anxiety, and developing dementia prematurely.

Providing access to care (hearing aids) can prevent these comorbidities, but it needs to be provided early. Screening tests act as the gatekeeper for providing this care, but existing tests are notoriously unreliable, leaving as many as 2 out of 10 patients with the wrong diagnosis.

We have developed a more reliable test and our vision is to now make hearing testing as commonplace and accessible as eye testing, ensuring that everyone in need receives care at the earliest possible opportunity.